So Fontsy Jobs

Virtual Assistant

Job Posted: 1/29/24

Full Time/Remote/Work From Home (U.S. Based)

SoFontsy.com is looking for a highly detailed, organized, and motivated team member for a customer service and admin role.  Team member must be a quick learner and self starter who can work well both independently and as part of a team in a rapidly changing industry.  Time management to maximize productivity and attention to detail are extremely important in this busy role that includes assisting the Director of Operations, interacting with customers, marketplace vendors, and affiliates at a fast and growing ecommerce in the craft and small handmade business space. 

Customer service and admin experience required. Experience with digital designs/fonts, Shopify, Google Suites programs, Canva, email marketing and social media platforms (Facebook, Instagram, Youtube, Pinterest, Tailwind) are extremely helpful.  

Familiarity with segmenting for niche marketing, scheduling social media, experience with design software (including AI, Silhouette Studio, Cricut Design Space, Inkscape) helpful, but not required.  

Experience in and knowledge of the crafting, customization, digital print industries specifically with die cut and vinyl machines, sublimation printers, laser engravers, DTF printing and transfers, and sewing and embroidery machines very helpful. 

Responsibilities

  • Follow the team project management software for tasks assigned 

  • Involvement in planning and creating digital email and SMS marketing campaigns 

  • Responding to customer service emails and comments on social media channels

  • Assisting with the scheduling and publishing of products/promotions on multiple platforms including Shopify and Etsy 

  • Creating graphics for social media, marketing emails, and product listings with Canva

  • Scheduling, automating, and posting content to all social media channels

  • Perform and research keywords

Requirements

  • Experience with Internet and social media platforms

  • Energetic and creative

  • Hard-working and team-oriented

  • Must have computer and reliable internet

This is a contracted, work from home position with hourly pay up to 40 hours a week.  Four hours a day during regular business hours required to start.  Reliable computer and internet access necessary.

Hourly Rate: $20-25 an hour based on experience

So Fontsy is an ecommerce digital marketplace selling digital designs, cut files, sublimation images, fonts, sublimation transfer designs and DTF transfers for crafters and small businesses. 

Please email cover letter and resume to Melissa@SoFontsy.com